Senior Technical Support Scientist

Posted Date: 29-Jul-2022

Location: Penicuik, GB, EH26 0BF

Company: Quotient

We are recruiting for a Senior Technical Support Scientist to join the Technical Support Department based at our Allan Robb Campus near Penicuik, EH26 0BF.


The role is a full time, permanent position with flexible working options, working 37.5 hours per week.

This role entails participation in the various activities in line with the objectives of the Technical Support group to complete Product Performance Evaluation Testing, Technical Investigations and Customer Complaint or Technical Enquiry Investigations. Lead specific projects, track progress, and ensure deadlines are maintained. The successful candidate will assist with the supervision of junior staff and support the coordination of the stability program including the compilation of stability reports as well as managing the necessary inventory.



The Main responsibilities will include: 

  • Analytical testing of raw material, in process and final product in support of technical enquiries and customer complaints.
  • Analysis and recording of data to support preparation of reports as required in compliance with Good Documentation Practice (GDP)
  • Participate in the scheduling, testing, and review of the stability program.
  • Assist with review and update of procedures to ensure compliance with internal policies and regulatory bodies.
  • Participate in and support projects, evaluation and validation activities as required.
  • Undertake supervision, training, and appraisal of junior staff.



  • Relevant degree or equivalent qualification, plus relevant work experience.
  • Experience in blood group serology is essential plus laboratory experience in a GMP or clinical environment.
  • Sound knowledge and expertise with core IT packages i.e., MS Office
  • Good verbal and written communication skills
  • Experience of Good Documentation Practice (GDP) and scientific report writing skills



  • Competitive salary on offer
  • Quotient offer a range of core and flexible benefits ranging from private medical cover, life assurance, cycle to work, technology, and restaurant discounts.
  • Closing date: 22nd August 2022